vFIX Counter Basin Installation Service

• Counter basin installation service
• Does not include pipe work and dismantling and moving the installation point. Including a guarantee for damage caused by demolition of the old one in all cases.
• This price includes installation of a complete set of equipment, dismantling fees, and the cost of moving the original sanitary materials only.
• The customer must prepare the stop valve, water line, wastewater equipment. (according to sanitary ware model) Basin drain (according to sanitary ware model) and sink faucet
• Services are provided by a team of professional technicians who have been trained in skill standards from the Department of Skill Development.
• Work guaranteed after installation for 180 days (in the case of normal use)
• Installation time approximately 2 hours (depending on the job site).
• Number of service technicians: 2 people

Additional prices for equipment used other than those specified will be charged at this rate.

• Water hose size 1/2 x 3/4 inches, length 16 inches, price 79.-
• Good water hose, size 1/2 x 1/2 inches, length 16 inches, price 65.-
• 1-way stop valve 1/2 x 1/2 inches, length 16 inches, price 179.-

Standard work procedures

1. Steps before entering work
   • Check the product to see if it is in a condition ready for installation or not. (In the case that the product is the wrong type or is damaged and cannot be installed on site, the technician will notify the vFIX Contact Center to proceed with further corrections, such as changing or returning the product completely before installation.)
   • Installation of a hanging sink, floor stand, drainage pipe distance, and water according to the product specified.
   • Check the installation point before working. In the case that the installation point is not ready, technicians will notify vFIX Contact Center to coordinate with customers and branches to find solutions.
2. Steps during work
   • Check the water and wastewater pipes to suit the length of the countertop sink installation.
   • Position the template paper so that the sink is not too close to the wall.
   • Lift the sink to the designated position and secure the hanging devices at every point.
   • Assemble the bile pipe, waste pipe and stop valve.
   • Install the faucet onto the counter. Ready to connect the water line from the faucet and valve.
3. Steps for checking work
   • Check the drainage system to see if it is normal or not. And look at the drainage channel, is there any water dripping or not? Is the faucet open and flowing normally and must it be firmly fixed and not rotated?
   • The technician cleans the installation area neatly. Completely inspected and can be used normally. The technician has the customer sign the work assignment through the STS system.
4. Instructions for use and how to take care of it Ready to deliver work
   • Check the cleaning solution to suit the product that can be used together.
   • Maintenance: Use a damp sponge or soft cloth to clean. Do not use abrasive materials such as brushes or scrubbing pads.

Installation service conditions

1. Installation requirements It is an installation work completed at one time.
   • On-site survey service fee 700.- when the customer purchases work according to a quotation of 3,000.- or more (in the case of purchasing work less than 3,000.-, the right is reserved not to refund the survey fee).
   • The above price is the price of complete equipment installation, dismantling fee, and sanitary material transportation fee only. Does not include pipe work and site improvements to change usage patterns.
   • Wiring and various pipes are floating.
   • We reserve the right to not accept exchanges or returns for products that have been installed.
   • In case there is a change in work or additional work Always contact vFIX Contact Center first, call 1308.
   • Customers must prepare the worksite area 100% completely before installation.
   • We reserve the right not to accept installation services in risky and dangerous areas.
   • We reserve the right to install in areas that already have water and electricity.
   • In the case of equipment other than the standard included with the product and used in installation, no additional labor charge
   • If the customer does not provide water pipe equipment for the sanitary ware and sink, additional payment will be required at the job site.
   • In the case where the old sewage pipe has been moved Customers prepare accessories to install odor protection.
   • The company will not be responsible for any damages resulting from the following cases.
     • The customer hires a third party to do the installation. or modify the company's installation work
   • The customer hires or has the company's technicians install it. Work other than the items specified in the work report. without going through the company
2. Installation warranty
   • Installation is guaranteed for 180 days, which is based on normal use only.
   • In the case that the customer wishes to move the installation point or install the old one, labor will be charged according to the service fee table above.

Scope of service area

• Areas nearby VFIX branches, Bangkok and surrounding areas
• Provincial branch areas
  • Central region: Nakhon Pathom / Ayutthaya
  • Eastern Region : Chachoengsao / Bowin / Pattaya / South Pattaya / Chonburi / Sri Racha / Amata Nakorn / Bang Saen / Ban Chang / Rayong
  • Northeastern region: Khon Kaen / Mittraphap Khon Kaen / Nakhon Ratchasima / Pak Chong
  • Northern region: Chiang Mai / Chiang Mai Airport
  • Southern Region : Phuket / Phuket 1
• Free for the first 30 kilometers only from the VFIX branch in Thai Watsadu or BNB Home mentioned above.
• From kilometer 31 onwards, additional distance is charged at 10 baht per kilometer.

Note:

• In the event of requesting a reschedule of service appointment, please notify us at least 2 days in advance (during office hours from 7:00 am to 8:00 pm) at phone number 1308. Rescheduling can be done a maximum of 2 times.
• In case there is no notification for rescheduling the appointment, or if the technician has traveled and cannot proceed due to lack of customer notification of the project details or being outside the working hours in the service area, the company reserves the right to charge a travel fee of 300 Baht per visit.
• For service changes/returns or cancellations, they can be canceled within 14 days from the date of purchase confirmation in the system.
• We reserve the right not to refund the installation or usage fees in all cases, including standard installation equipment, which cannot be changed, cut, returned, or discounted.
• We reserve the right to change prices and service conditions without prior notice. The service fee is net price including VAT, excluding property relocation fees.
• We ask for customer cooperation in storing and moving property of value out of the service area, as the company will not be liable for any damage, loss, or disappearance in any case.
• We request permission to take photos of the customer's service area for assessment purposes in providing the service.
• If the customer incurs parking fees for the service area, additional charges may be billed later by the company.
• If the customer requires additional services or has inquiries regarding the service, please contact the Contact Center at phone number 1308.