vFIX Electric Gas Installation Service

• Electric stove installation service (Does not include drilling the kitchen counter top)
• Wiring, ground wires, and various pipes are floating.
• We reserve the right not to accept installation work on glass, metal, wood, and flammable materials.
• The oven is provided by the customer. and all stove components
• Services are provided by a team of professional technicians who have been trained in skill standards from the Department of Skill Development.
• Work guaranteed after installation for 180 days (in the case of normal use)
• Installation time approximately 3 hours (depending on the job site).
• Number of service technicians: 2 people

Standard equipment included in the installation fee

• VAF power cable size 2x4 Sq.mm, length 5 meters.
• THW ground wire, size 1x1.5 Sq.mm, length 4 meters.
• Circuit breaker + box 30 Amp., 1 set

Price of equipment and service fees that must be paid additionally if required

• Electrical wire VAF 2x2.5 Sqmm. Price 30.-/meter
• Electrical wire VAF 2x2.4 Sqmm. Price 50.-/meter
• Electrical wire VAF 2x2.6 Sqmm. Price 70.-/meter
• THW ground wire size 1x1.5 Sq.mm. price 20.-/meter
• Circuit breaker + box price 150.-/set
• Three-prong electrical plug (female) price 200.-/piece
• PVC wire covering rail #4, white, price 70.-/meter
• Ground rod (ROD) size 60 cm (not including wires) price 500.-/point
• *Equipment price as above The price includes labor.
• *In the case of excess equipment, customers purchase it themselves. Installation labor charge is 50% of the equipment price.

List of additional service fees other than installation services

• Chiseling, hole drilling and wall finishing work (not including paint finishing work) price 300.-/meter.

Standard work procedures

1. Steps before entering work
   • Check the installation location of the electric stove and electric jumper.
   • Inspect all included products and equipment before installation. (If there is a difference, the technician will inform the matter to vFIX contact center and confirm the price with the customer (if the customer agrees to accept the conditions of the difference V-Fix technician then started installing)
2. Steps during work
   • Measure the size to drill a hole to fit the size of the stove. Measure the size WxLxH.
   • Used to calculate the size of the hole that will be drilled into the stove so that it can be drilled to the right size.
   • Put the built-in electric stove down and use the locking clip attached to the stove to lock it firmly onto the counter. Make sure the stove cannot move.
   • Connect the electrical system and finish the work.
3. Steps for checking work
   • Turn the machine on and off for normal use or not?
   • In the case of abnormal usage, the technician will report back to the vFIX Contact Center to find a solution.
4. Instructions for use
   • You should study the product's usage information carefully before use.

Installation service conditions

1. Installation requirements
   • The customer prepares the equipment according to the installation details.
   • Drilling the counter top to install the equipment is additional work. We do not accept drilling and installation on glass, metal, wood or materials that are not strong. or risk damage from drilling holes
   • Built-in stove installation does not accept drilling installation on wooden furniture. or materials that can catch fire
   • Customers must prepare the worksite area 100% completely before installation.
   • We reserve the right to not accept installation in risky and dangerous areas.
   • In the case that the installation cannot be completed because the customer has not prepared the space or has not notified the postponement 2 days in advance, the company will charge a travel fee of 300 baht/time.
2. Installation equipment requirements
   • Wiring and various pipes are floating.
   • Various standard equipment actually used does not exceed those specified above.
   • We reserve the right to return unused equipment and cannot be exchanged for money or discounts.
   • In the case of excess equipment purchased by the customer himself, the labor charge is 50% of the equipment price as specified in the table.
   • Price of such equipment VAT included
3. Installation warranty
   • Installation guaranteed for 180 days, which is due to normal use.
   • In the case that the customer wishes to move the installation point or install the old machine, labor will be charged according to the service fee schedule.
   • The company will not be responsible for any damages resulting from the following cases.
     • The customer hires a third party to do the installation. or modify the company's installation work
     • The customer hires or has the company's technicians install it. Work other than the items specified in the job notification without going through the company.

Scope of service area

• Areas nearby VFIX branches, Bangkok and surrounding areas
• Provincial branch areas
  • Central region: Nakhon Pathom / Ayutthaya / Lopburi / Suphanburi
  • Eastern Region : Chachoengsao / Bowin / Pattaya / South Pattaya / Chonburi / Sri Racha / Amata Nakhon / Bang Saen / Rayong / Ban Chang / Chanthaburi
  • Western Region: Kanchanaburi / Cha-am / Phetchaburi
  • Northeastern region: Saraburi / Pak Chong / Nakhon Ratchasima / Khon Kaen / Mittraphap Khon Kaen / Chaiyaphum
  • Northern Region : Chiang Mai / Chiang Mai Airport / Chiang Rai / Phetchabun / Nan
  • Southern Region : Phuket / Phuket 1 / Hat Yai / Songkhla / Trang / Nakhon Si Thammarat
• Free for the first 30 kilometers only from the VFIX branch in Thai Watsadu or BNB Home mentioned above.
• From kilometer 31 onwards, additional distance is charged at 10 baht per kilometer.

Note:

• In the event of requesting a reschedule of service appointment, please notify us at least 2 days in advance (during office hours from 7:00 am to 8:00 pm) at phone number 1308. Rescheduling can be done a maximum of 2 times.
• In case there is no notification for rescheduling the appointment, or if the technician has traveled and cannot proceed due to lack of customer notification of the project details or being outside the working hours in the service area, the company reserves the right to charge a travel fee of 300 Baht per visit.
• For service changes/returns or cancellations, they can be canceled within 14 days from the date of purchase confirmation in the system.
• We reserve the right not to refund the installation or usage fees in all cases, including standard installation equipment, which cannot be changed, cut, returned, or discounted.
• We reserve the right to change prices and service conditions without prior notice. The service fee is net price including VAT, excluding property relocation fees.
• We ask for customer cooperation in storing and moving property of value out of the service area, as the company will not be liable for any damage, loss, or disappearance in any case.
• We request permission to take photos of the customer's service area for assessment purposes in providing the service.
• If the customer incurs parking fees for the service area, additional charges may be billed later by the company.
• If the customer requires additional services or has inquiries regarding the service, please contact the Contact Center at phone number 1308.